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Added 'Claiming tickets' section to docs/contributing.txt
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@ -112,6 +112,61 @@ Submitting patches
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We're always grateful for patches to Django's code. Indeed, bug reports with
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associated patches will get fixed *far* more quickly than those without patches.
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"Claiming" tickets
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------------------
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In an open-source project with hundreds of contributors around the world, it's
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important to manage communication efficiently so that work doesn't get
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duplicated and contributors can be as effective as possible. Hence, our policy
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is for contributors to "claim" tickets in order to let other developers know
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that a particular bug or feature is being worked on.
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If you have identified a contribution you want to make and you're capable of
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fixing it (as measured by your coding ability, knowledge of Django internals
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and time availability), claim it by following these steps:
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* `Create an account`_ to use in our ticket system.
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* If a ticket for this issue doesn't exist yet, create one in our
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`ticket tracker`_.
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* If a ticket for this issue already exists, make sure nobody else has
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claimed it. To do this, look at the "Assigned to" section of the ticket.
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If it's assigned to "nobody," then it's available to be claimed.
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Otherwise, somebody else is working on this ticket, and you either find
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another bug/feature to work on, or contact the developer working on the
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ticket to offer your help.
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* Log into your account, if you haven't already, by clicking "Login" in the
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upper right of the ticket page.
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* Claim the ticket by clicking the radio button next to "Accept ticket"
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near the bottom of the page, then clicking "Submit changes."
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.. _Create an account: http://www.djangoproject.com/accounts/register/
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Ticket claimers' responsibility
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Once you've claimed a ticket, you have a responsibility to work on that ticket
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in a reasonably timely fashion. If you don't have time to work on it, either
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unclaim it or don't claim it in the first place!
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Core Django developers go through the list of claimed tickets from time to
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time, checking whether any progress has been made. If there's no sign of
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progress on a particular claimed ticket for a week or two after it's been
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claimed, we will unclaim it for you so that it's no longer monopolized and
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somebody else can claim it.
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If you've claimed a ticket and it's taking a long time (days or weeks) to code,
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keep everybody updated by posting comments on the ticket. That way, we'll know
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not to unclaim it. More communication is better than less communication!
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Which tickets should be claimed?
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~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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Of course, going through the steps of claiming tickets is overkill in some
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cases. In the case of small changes, such as typos in the documentation or
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small bugs that will only take a few minutes to fix, you don't need to jump
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through the hoops of claiming tickets. Just submit your patch and be done with
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it.
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Patch style
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-----------
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